How To Fix Laptop Not Detecting External Hard Drive

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Microsoft Store in Windows 10 is a great platform to find and download apps for your computer. However, some users have reported that they are facing an issue where Microsoft Store is not recognizing their external hard drive. This can be a frustrating issue, especially if you have important apps stored on your external hard drive that you need to access. Fortunately, there are a few solutions that can help you fix the issue.

Check if the drive is properly formatted

The first step to fixing the issue is to check if the external hard drive is formatted properly. If the drive is not formatted correctly, then Microsoft Store may not recognize it. To check if the drive is formatted correctly, follow the steps below:

  1. Open File Explorer by pressing Windows Key + E on your keyboard
  2. Locate the external hard drive in the left-hand pane of File Explorer and right-click on it
  3. Select Properties from the context menu that appears
  4. Go to the General tab and check the file system
  5. If the file system is not NTFS or FAT32, then the drive is not properly formatted
  6. If the file system is not NTFS or FAT32, then you can format the drive by right-clicking on it and selecting Format from the context menu
  7. Make sure to backup any important data before formatting the drive

Update device drivers

If the external hard drive is formatted correctly, then the next step is to update the device drivers. Device drivers allow the operating system to communicate with hardware devices, including external hard drives. To update the device drivers, follow the steps below:

  1. Press Windows Key + X on your keyboard and select Device Manager from the context menu that appears
  2. Expand the Disk drives category and locate the external hard drive
  3. Right-click on the external hard drive and select Update driver from the context menu
  4. Follow the instructions on the screen to update the driver
  5. Restart your computer and check if Microsoft Store is recognizing the external hard drive

Reinstall Microsoft Store

If updating the device drivers does not fix the issue, then the final step is to reinstall Microsoft Store. Reinstalling Microsoft Store can help fix any software-related issues that may be preventing Microsoft Store from recognizing the external hard drive. To reinstall Microsoft Store, follow the steps below:

  1. Press Windows Key + X on your keyboard and select Windows PowerShell (Admin) from the context menu that appears
  2. Type the following command and press Enter: Get-AppxPackage Microsoft.WindowsStore -allusers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"
  3. Wait for the command to complete, then close Windows PowerShell
  4. Restart your computer and check if Microsoft Store is recognizing the external hard drive

Conclusion

Having Microsoft Store not recognize an external hard drive can be a frustrating issue for many Windows 10 users. However, there are a few solutions that can help fix the issue. Checking if the drive is properly formatted, updating device drivers, and reinstalling Microsoft Store are some of the solutions that you can try. If the issue persists, it may be a hardware-related problem, and you should consult a professional for help.

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